About

eDesk is an AI-powered helpdesk that centralizes all customer messages and order data from multiple channels, including Amazon, into a single inbox. This allows Amazon sellers to automate up to 65% of their support queries, enabling faster responses and improving customer satisfaction and loyalty. The platform is designed to help eCommerce sellers scale their support operations and drive sales by simplifying interactions.

Key Features

AI-powered Smart Inbox
AI Automations and Chatbot
Seamless integration with 300+ marketplaces
Automated review requests
Pre-sales support

Tags

HelpdeskCustomer ServiceAnalytics

Company Information

Headquarters
New York, United States
Pricing
Paid
$39/month
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Highly Rated (4.7/5)
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